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Applications Support Specialist - Avaloq
Investment Banking, Sinagpore - CBD, KK003AVQ
Permanent, Negotiable on Experience
Benefits: Excellent Benefits
Key Skills: Applications Support, Avaloq
7 Fifty Two Asia are working exclusively on behalf of a top-tier bank to recruit a Banking Application Support Analyst – Avaloq.
Role and Responsibility :
• To provide day-to-day production application support for the user groups of the Banks Private Banking Core Banking Applications in the Region.
• To coordinate and perform system maintenance process.
• To test and rollout new releases of the application, adhering to the best practices of the release management procedures.
• To manage local and regional initiatives in an effective and timely manner to ensure satisfactory deliverables on time and within budget.
• To work with vendor/third party support team to provide a seamless support model for the business.
• To manage production issues respond in a timely manner in accordance to the Service Level Agreement with the Business.
• To provide quality support service to all users in the region.
Skills and Experience Required :
• at least 2 years working in Application Support Environment
• Technical Experience required in the following areas :
Sun Solaris and shell scripting
Java and J2EE programming
SQL, preferably in Oracle environment
Weblogic Application Server
experience in Unix
• Basic Financial product knowledge in the Private Banking sector such as Equities, Money Market, Swaps, Bonds will be good.
• Knowledge of Swift and Merva will be an added advantage
• Ability to perform impact analysis in a structured manner.
• Good communication and analytical skills.
• Familiar with the ITIL Change Release Management Process
• preferably having worked on Private Banking Core banking solutions.
• experience with MQ series, Tivoli Workload Scheduler, Mercury tools (such as Test Director and Load Runner) and SSH will be an added advantage
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
Please send your resume in the strictest of confidence for more information and an informal chat.
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